1. Introduction

Algarve Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or provide us with your personal information.

2. Who We Are

Algarve Ltd is a technology company specialising in custom software development, web development, AI automation, and CRM systems for businesses in the travel, events, and related industries. We operate from London, UK and Alicante, Spain.

For any questions about this policy or your personal data, you can contact us at: hello@algarveltd.com

3. Information We Collect

We may collect the following types of information:

4. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes for projects
• Deliver and manage the services you have engaged us for
• Communicate with you about your project or our services
• Improve our website, services, and user experience
• Analyse website usage to understand how visitors interact with our content
• Comply with legal obligations and protect our legitimate interests

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: When you submit a contact form or sign up for communications
• Contractual necessity: When processing is required to deliver services you have engaged us for
• Legitimate interests: To improve our services, analyse website usage, and market our business
• Legal obligation: When we are required to retain or share data by law

6. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers: Trusted third parties who help us operate our website and deliver services (e.g. hosting providers, email platforms, analytics tools)
• Legal authorities: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

All third-party service providers are required to handle your data in accordance with applicable data protection laws.

7. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our website so we can improve it
• Functional cookies: Remember your preferences and settings

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions and project enquiries are typically retained for up to 24 months after our last interaction, unless a longer retention period is required for ongoing business or legal purposes.

9. Your Rights

Under applicable data protection laws (including the UK GDPR and EU GDPR), you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data where there is no compelling reason for continued processing
• Restriction: Request that we limit how we use your data
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at hello@algarveltd.com. We will respond to your request within 30 days.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Transfers

As we operate from both the UK and Spain, your data may be transferred between these jurisdictions. Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: